UIL Energy Ltd ACN 153 352 160 (UIL Energy)
If you have any concerns about the manner in which your personal information has been collected, used or disclosed by us, we have put in place an effective mechanism and procedure for you to contact us so that we can attempt to resolve the issue. We can be e-mailed at [email protected] our privacy officer will then attempt to resolve the issue.
1. What is personal information?
Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent or can be reasonably ascertained, from the information or opinion.
2. What is Sensitive Information?
2.1 Sensitive information is a subset of personal information. It means information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political organisation, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices or health information about an individual.
2.2 In general, we limit the collection of sensitive information. However, exempt sensitive personal information may be collected by us, and you consent and agree to the collection of such information.
Exempt sensitive personal information is personal information relating to:
(a) Health or medical information;
(b) Criminal records; and
(c) Trade union membership, of an individual, but only to the extent it relates to your employment or engagement as a contractor (or your prospective employment or engagement) through UIL Energy and only where you volunteer such information or if it is necessary for, or incidental to, the purposes of collection set out in paragraph 4.
3. Collection of your personal information
3.1 We only collect personal information that is necessary for what we do. The type of information we may collect from you includes (but is not limited to) the following:
(a) your contact information (both home and work) such as full name (first and last), organisation (if applicable), e-mail address, current postal address and phone numbers;
(b) your date of birth;
(c) tax file numbers;
(d) shareholder records and details (including Chess details);
(e) your driver’s licence number or passport number;
(f) your insurance policies and details, if applicable;
(g) your opinions via surveys and questionnaires, if applicable;
(h) details relating to the products or services you have obtained from us (or we obtain from you);
(i) details our access (or proposed access) to land owner property, in relation to UIL’s activities; or
(j) purchase order information and any relevant payment or billing information (including bank account details and invoice details).
3.2 As much as possible, we will collect your information directly from you. If we collect details about you from someone else, we will, whenever reasonably possible, make you aware that we have done this and why.
3.3 When you engage in certain activities, such as signing up for our newsletter, filling out a survey or sending us feedback, we may ask you to provide certain information. It is completely optional for you to engage in these activities.
3.4 We may utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.
3.5 We may gather your IP address as part of our business activities and to assist with any operational difficulties or support issues with our services. This information does not identify you personally.
4. How we may use and disclose your personal information
4.1 We will only use or disclose your personal information for the primary purposes for which it was collectedor as consented to and/or as set out below. 4.2 You consent to us using and disclosing your personal information to facilitate a purpose in connection with:-
(a) if required, the verification of your identity;
(b) the processing of orders (either by us or you), including to communicate with you concerning such orders;
(c) to facilitate land access in accordance with law;
(d) the administration and management of our or your services, including charging, billing, credit card authorisation and verification and collecting debts;
(e) the improvement of our or your products or services (including to contact you about those improvements);
(f) the maintenance and development of our services, products, business systems and infrastructure;
(g) to communicate with our shareholders;
(h) to provide customer service functions, including handling customer enquiries and complaints;
(i) to offer you updates, or other content that may be of interest to you;
(j) our compliance with applicable laws;
(k) your employment or engagement (or potential employment or engagement) by us, if applicable;
(l) the sale, and matters in connection with a potential sale, of our business or company to a third party; and
(m) any other matters reasonably necessary to function as a mining, energy and resources company.
4.3 We may also use or disclose your personal information and in doing so we are not required to seek your additional consent:-
(a) when it is disclosed or used for a purpose related to the primary purposes of collection detailed above and you would reasonably expect your personal information to be used or disclosed for such a purpose;
(b) if we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious or imminent threat to an individual’s life, health or safety or to lessen or prevent a threat to public health or safety;
(c) if we have reason to suspect that unlawful activity has been, or is being, engaged in; or
(d) if it is required or authorised by law.
4.4 In the event we propose to use or disclose such personal information other than for reasons in 4.1, 4.2 and 4.3 above, we will first seek your consent prior to such disclosure or use.
4.5 If you have received communications from us and you no longer wish to receive those sorts of communications, you should contact us by email at [email protected], and we will ensure the relevant communication ceases.
5. The types of organisations to which we may disclose your personal information
5.1 We may disclose your personal information to organisations outside of UIL Energy. Examples of organisations that your personal information may be provided to include:
(a) the Australian Taxation Office;
(b) any bank, or payment intermediary, utilised by UIL Energy for its payment system, hosted or otherwise;
(c) offshore service providers, if any;
(d) related entities and subsidiaries of UIL Energy; and
(e) contractors and agents.
6. Cross border disclosures
7. Data quality and security
7.1 We have taken steps to help ensure your personal information is safe. You will appreciate, however, that we cannot guarantee the security of all transmissions or personal information, especially where the internet is involved.
7.2 Notwithstanding the above, we will take reasonable steps to:-
(a) make sure that the personal information we collect, use or disclose is accurate, complete and up to date;
(b) protect your personal information from misuse, loss, unauthorised access, modification or disclosure both physically and through computer security methods; and
(c) destroy or permanently de-identify personal information if it is no longer needed for its purpose of collection.
7.3 However, the accuracy of personal information depends largely on the information you provide to us, so we recommend that you:
(a) let us know if there are any errors in your personal information; and
(b) keep us up-to-date with changes to your personal information (such as your name or address).
8. Access to and correction of your personal information
8.2 If you would like to access, delete, or correct any records of personal information we have about you, you are able to access, update and delete that information (subject to clause 8.1) by contacting us at [email protected] We reserve the right to charge a fee for searching for and providing access to your information.
9. Governing law